EthiCompass

PRIVACY POLICY

Last updated: July 2025

Company: Essea Inc., d/b/a EthiCompass

Essea Inc. ("Essea," "we," "us," or "our"), d/b/a EthiCompass, respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website or use our Services (collectively, the "Services"). By accessing or using our Services, you agree to the terms below.

1. INFORMATION WE COLLECT

1.1 Information You Provide

Account & Profile Data: name, email address, job title, company name, phone number, billing address, payment information.

Communications: support tickets, survey responses, feedback, and other correspondence.

1.2 Information Collected Automatically

Usage Data: pages visited, features used, session duration, IP address, browser type, device identifiers, referral URLs.

Diagnostics & Logs: performance data, error logs, and telemetry for service improvement.

1.3 Customer Content

Analysis Data: text, URLs, and metadata you submit for audit or monitoring—processed solely to provide the Services.

PII & Sensitive Data

We do not collect or store sensitive personal data (e.g., health records, social security numbers, financial account numbers). All personal data is handled in compliance with SOC 2, GDPR, and relevant data-protection laws.

2. HOW WE USE YOUR INFORMATION

We use collected data to:

  • Provide, maintain, and enhance the Services.
  • Process orders, subscriptions, and payments.
  • Personalize your experience and deliver relevant content.
  • Communicate updates, newsletters, and promotional offers (opt-out available).
  • Respond to support inquiries and troubleshoot issues.
  • Monitor usage trends and improve product performance.
  • Detect, prevent, and address security or fraud incidents.
  • Comply with legal obligations and enforce our Terms & Conditions.

3. HOW WE SHARE YOUR INFORMATION

3.1 Service Providers

We engage trusted third-party vendors (hosting, payment processors, analytics) who act as processors under confidentiality agreements.

3.2 Legal Compliance

We may disclose data to comply with legal processes, enforce our rights, or protect against fraud and security threats.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred to a successor entity under comparable privacy protections.

3.4 Aggregated & Anonymized Data

We may share de-identified or aggregated usage statistics that do not identify any individual.

4. DATA RETENTION

We retain personal data only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce our policies. Usage logs are generally kept for up to 24 months, unless a longer period is justified.

5. COOKIES & TRACKING TECHNOLOGIES

We and our partners use cookies, pixels, and similar technologies to:

  • Remember preferences and settings.
  • Analyze site usage and performance.
  • Deliver and measure effectiveness of marketing campaigns.
  • Enhance security and detect fraudulent activity.

You may manage or disable cookies via your browser settings; however, this may affect site functionality.

6. YOUR CHOICES & RIGHTS

Access & Correction: You may review and update your account information at any time via your profile or by contacting us.

Marketing Opt-Out: Unsubscribe from promotional emails by clicking "unsubscribe" or emailing privacy@esea.com. Transactional messages (e.g., billing notices) are not subject to opt-out.

Data Portability & Deletion: Subject to applicable law, you may request a copy of your data or deletion of your account. Certain data may be retained as required by law.

Do-Not-Track: Our Services do not respond to browser Do-Not-Track signals.

7. SECURITY

We implement administrative, technical, and physical safeguards—including encryption in transit (TLS) and at rest—to protect personal data. We maintain SOC 2 compliance and conduct regular security assessments. However, no system is impenetrable.

8. INTERNATIONAL DATA TRANSFERS

Essea is headquartered in the United States. Personal data may be processed or stored outside your country. When transferring data internationally, we rely on standard contractual clauses, adequacy decisions, or other lawful mechanisms.

9. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to request deletion.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will post the revised policy with a new "Last updated" date and, where required by law, provide additional notice. Your continued use of the Services after changes constitutes acceptance.

11. CONTACT US

For questions or requests regarding this Privacy Policy, please contact:

Email: privacy@esea.com

Address:

Essea Inc. (d/b/a EthiCompass)

101 Main Street, Suite 500

Wilmington, DE 19801

USA

Thank you for trusting EthiCompass. We are committed to safeguarding your privacy.

© 2025 Essea Inc. All rights reserved.

EthiCompass is a service mark of Essea Inc.